Frequently Asked Questions – Vortex Plumbing
1. What types of properties do you service?
We provide plumbing repairs for residential homes, condos, and small commercial properties, with a focus on properties involved in real estate transactions.
2. Do you perform pre-purchase plumbing inspections?
No. We do not perform full home or pre-purchase plumbing inspections. We provide plumbing evaluations, repair recommendations, and documented findings related to reported concerns, system condition, and repair needs.
3. Can you fix issues found during an inspection?
Absolutely. Vortex Plumbing can handle inspection repair work promptly, so sellers can correct issues before listing or buyers can move forward confidently after inspection.
4. How quickly can you schedule a service?
We understand real estate transactions often have tight timelines. We typically schedule repairs within 5-10 business days, depending on availability.
5. Are you licensed and insured?
Yes, Vortex Plumbing is fully licensed and insured, so you can have confidence in the safety and quality of our work.
6. Do you provide written reports?
Yes. We provide written evaluation summaries, repair documentation, and photo verification as needed. The level of documentation depends on the service provided and the needs of the client or property.
7. Do you work with real estate agents?
Absolutely. We regularly collaborate with agents, brokers, and property managers, providing timely reports and repairs to help properties move through the transaction process smoothly.
8. Do you handle emergency plumbing issues?
No, we do not handle emergency services. But we can recommend some great companies that can handle those for you.
9. How do you charge for repairs?
Most work is priced as flat-rate, scope-defined service. If conditions change or additional issues are uncovered, we provide a clear re-quote before any extra work is approved.
10. How do I schedule a service?
You can request a plumbing inspection or repair using our online form, or call us directly. We’ll confirm the appointment and provide any instructions needed for access.